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Service Excellence Technology
Hardware Options
- Customer order & pay kiosk
- Order status LCD monitor, customer facing, front of house
- Order management system back of house -kitchen
- Cashless payment system
- Smart App
Benefits
- Customer convenience
- Order status LCD monitor, Customer satisfaction
- Increased order accuracy
- Speed of service at the station
- Labor savings through system efficiencies
- Time saving for employee
Digital + Cashless System
- LCD to display menu
- Touch screen Menu display
- Card Reader to collect payment or use mobile app on phone
- Printer for receipt
- Back end monitor to receive order, position beside food
- Buzz Bar for receiving orders
- LCD monitor to display number to collect food
- Server to plate and serve food to customer
- Customer can show receipt from printer or mobile app order from their phone
- Hello host interacting with customer
Ordering and Payment Method
- Pre order by mobile app, counter to receive order and number
- Order by kiosk in cafeteria using mobile app to pay , counter to receive order and number
- If no mobile App then need to have card
- Guest to use pre paid card bought on arrival from Hello host Desk located at the reception of inside the cafeteria
- If card has no value go to hello host desk to top up
All Cashless System Used
- Pay wave
- DBS - Paylah
- Pay Now
- OCBC - Pay Anyone
- Nets Flashpay
- Visa wave
- Master wave
Marketing
Visual Arts Promoting Healthy Eating
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